Privacy Policy

Lungoor AI

1. Introduction

Lungoor AI collects certain Personal Data and Usage Data in order to provide, maintain, and improve its services. Some information is required for the platform to function properly. If users do not provide the requested information when required, they may not be able to access some or all of the services where such information is necessary or legally required.

2. Information We Collect

2.1 Personal Data

Lungoor AI may collect the following personal information from users:

  • Email address
  • First name and last name

This information is used for account creation, communication, authentication, and service delivery.

2.2 Usage Data

Lungoor AI also collects certain usage-related information to monitor service performance and improve the platform. This may include:

  • Speech-to-Text (STT) usage count
  • Platform usage metrics

Only the count of Speech-to-Text usage is collected for monitoring purposes. The actual transcription content is not stored on Lungoor AI servers and remains in the user's local storage.

3. Cookies and Tracking Technologies

Lungoor AI uses cookies and similar tracking technologies across its website and applications. Cookies are small pieces of text sent to a user's browser when visiting a website. They serve multiple functions, including remembering certain information as users navigate between pages within the service.

Cookies may be used across the website and associated domains as well as web and mobile applications.

Purpose of Cookies:

  • Authentication Cookies - These cookies help verify user accounts and devices and determine when users are logged in, enabling easier access to services.
  • Analytics Cookies - These cookies are used to understand how users interact with the service. We use analytics tools such as PostHog to collect information about usage patterns, feature interactions, and performance in order to improve the product and user experience.

4. Analytics

Lungoor AI uses PostHog for product analytics and monitoring. Analytics tools help analyze:

  • Feature usage
  • User interaction behavior
  • System performance

This information is used strictly for improving product functionality and user experience.

5. Data Transfer

User information may be transferred to and maintained on computers located outside of a user's state, province, or country depending on the infrastructure and service providers used by Lungoor AI. Raw transcription data may be processed through external services to enable Speech-to-Text functionality.

6. Third-Party Service Providers

Lungoor AI may share certain personal data with trusted third-party service providers who assist in operating the platform. These providers may include:

  • Billing and payment service providers
  • Third-party Large Language Model (LLM) providers
  • Analytics providers
  • Cloud infrastructure providers
  • Communication service providers

These service providers operate strictly under Lungoor AI's direction and are contractually restricted from using personal data for any purpose other than delivering services for Lungoor AI.

7. AI and Speech Processing Services

To support AI-powered features, Lungoor AI uses external services including:

  • Deepgram for Speech-to-Text processing
  • OpenAI servers for language model processing

These services process data only to deliver the requested functionality.

8. AI Data Usage Policy

Any data shared with third-party AI providers is used solely to provide the requested features. Lungoor AI ensures that:

  • User data is not used to train external AI models
  • Data is processed only for operational functionality
  • Third-party providers must comply with strict contractual data protection requirements